COVID-19: Letter to our Ontario Customers – Essential Services

March 23, 2020

Dear customer,

The situation regarding the pandemic caused by the COVID-19 Coronavirus is evolving very rapidly. Consequently, our governments and the health services must adjust and take action just as quickly to protect the health of the people.

It is in this context that the government of Ontario ordered the closure, beginning at 11:59 p.m. on March 24, of all non-essential services and economic activities.

We would like to inform you that in Ontario, the Government recognizes our activities and services as an essential service. We therefore want to reassure you that our operations are and will be maintained and that we will continue, with our teams, to offer you, in this time of crisis, the same quality of service that we usually provide.

Your role, like ours, is essential for our community and we take the means so that our activities are not interrupted.

Do not hesitate to communicate with your representative should you have any questions.

Terry Finn
Vice-President, Supply Chain

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